17/12/2014

System Services Representative

Location:               Southbury ,USA
Job Category :     Product Services
Apply :                         Here
You may earn a referral bonus for a successful hire
Job Description: 
 ription This role is an individual contributor responsible for on-site installation, maintenance and repair of IBM and multi-vendor systems and components, including hardware, networking products, software and operating systems. They are the primary technical interface to clients for the coordination of hardware and/or software support and delivery of operational services as required by the client. They advise clients of preventive maintenance, configuration, operation and environmental factors which may impact product performance or impair client's IT operation. They may also perform services activities such as systems assurance, installation planning, account management, systems-level problem determination, discontinuance and relocation of IBM and non-IBM systems and products. They are accountable to ensure a high level of client satisfaction with service delivery, technical support and operational services for the client account(s). When critical situations occur, they are the IBM technical interface to clients and manage the situation until the problem is fixed. They have a thorough understanding of, and are able to articulate, IBM's technical support strategy. They are responsible for the technical value relationship to protect revenue base and identify new services opportunities.

This position requires demonstrated skills training that will involve travel away
from home in our Boulder, CO education center for an extended period of time. Required
  • High School Diploma/GED
  • Basic knowledge in Desktop Support
  • Readiness to travel 10% travel annually
  • English: Fluent
Preferred
  • Technical Diploma
  • At least 6 months experience in Desktop Support
  IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Job role skillset: General
Job area: Consulting & Services
Business unit: TSS
Job role: System Services Representative
Travel: 10% annually
Apply  Here
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System Services Representative

Location:               Spokane ,USA
Job Category :     Product Services
Apply :                          Here
You may earn a referral bonus for a successful hire
Job Description: 
  This role is an individual contributor responsible for on-site installation, maintenance and repair of IBM and multi-vendor systems and components, including hardware, networking products, software and operating systems. They are the primary technical interface to clients for the coordination of hardware and/or software support and delivery of operational services as required by the client. They advise clients of preventive maintenance, configuration, operation and environmental factors which may impact product performance or impair client's IT operation. They may also perform services activities such as systems assurance, installation planning, account management, systems-level problem determination, discontinuance and relocation of IBM and non-IBM systems and products. They are accountable to ensure a high level of client satisfaction with service delivery, technical support and operational services for the client account(s). When critical situations occur, they are the IBM technical interface to clients and manage the situation until the problem is fixed. They have a thorough understanding of, and are able to articulate, IBM's technical support strategy. They are responsible for the technical value relationship to protect revenue base and identify new services opportunities.

This position requires demonstrated skills training that will involve travel away
from home in our Boulder, CO education center for an extended period of time. Required
  • High School Diploma/GED
  • Basic knowledge in Desktop Support
  • Readiness to travel 10% travel annually
  • English: Fluent
Preferred
  • Technical Diploma
  • At least 6 months experience in Desktop Support
  IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Job role skillset: General
Job area: Consulting & Services
Business unit: TSS
Job role: System Services Representative
Travel: 10% annually
Apply 
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System Services Representative

Location:               Milwkauee ,USA
Job Category :     Product Services
Apply :                              Here  
You may earn a referral bonus for a successful hire
Job Description:
 This role is an individual contributor responsible for on-site installation, maintenance and repair of IBM and multi-vendor systems and components, including hardware, networking products, software and operating systems. They are the primary technical interface to clients for the coordination of hardware and/or software support and delivery of operational services as required by the client. They advise clients of preventive maintenance, configuration, operation and environmental factors which may impact product performance or impair client's IT operation. They may also perform services activities such as systems assurance, installation planning, account management, systems-level problem determination, discontinuance and relocation of IBM and non-IBM systems and products. They are accountable to ensure a high level of client satisfaction with service delivery, technical support and operational services for the client account(s). When critical situations occur, they are the IBM technical interface to clients and manage the situation until the problem is fixed. They have a thorough understanding of, and are able to articulate, IBM's technical support strategy. They are responsible for the technical value relationship to protect revenue base and identify new services opportunities.

This position requires demonstrated skills training that will involve travel away
from home in our Boulder, CO education center for an extended period of time. Required
  • High School Diploma/GED
  • Basic knowledge in Desktop Support
  • Readiness to travel 10% travel annually
  • English: Fluent
Preferred
  • Technical Diploma
  • At least 6 months experience in Desktop Support
  IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Job role skillset: General
Job area: Consulting & Services
Business unit: TSS
Job role: System Services Representative
Travel: 10% annually
Apply  Here
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System Services Representative - Los Alamos, NM

Location:               Any (NM),USA
Job Category :      Product Services
Apply :                         Here     
You may earn a referral bonus for a successful hire
Job Description: 
 This role is an individual contributor responsible for on-site installation, maintenance and repair of IBM and multi-vendor systems and components, including hardware, networking products, software and operating systems. They are the primary technical interface to clients for the coordination of hardware and/or software support and delivery of operational services as required by the client. They advise clients of preventive maintenance, configuration, operation and environmental factors which may impact product performance or impair client's IT operation. They may also perform services activities such as systems assurance, installation planning, account management, systems-level problem determination, discontinuance and relocation of IBM and non-IBM systems and products. They are accountable to ensure a high level of client satisfaction with service delivery, technical support and operational services for the client account(s). When critical situations occur, they are the IBM technical interface to clients and manage the situation until the problem is fixed. They have a thorough understanding of, and are able to articulate, IBM's technical support strategy. They are responsible for the technical value relationship to protect revenue base and identify new services opportunities.

This position requires demonstrated skills training that will involve travel away
from home in our Boulder, CO education center for an extended period of time. Required

  • High School Diploma/GED
  • Basic knowledge in Desktop Support
  • Readiness to travel 10% travel annually
  • English: Fluent
Preferred
  • Technical Diploma
  • At least 6 months experience in Desktop Support
  IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Job role skillset: General
Job area: Consulting & Services
Business unit: TSS
Job role: System Services Representative
Travel: 10% annually
Apply  Here
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Watson Customer Support Project Office Resolution Owner and Team Lead

Location:              Any ,USA
Job Category :      Product Services
Apply :                     Here        
You may earn a referral bonus for a successful hire
Job Description: 
 Do you want to work on the most exciting technology of a lifetime? Then Watson is for you! The Watson Groups Watson Explorer and Watson Content Analytics are some of the most exciting technologies in IBM. As a Watson Customer Support Project Office (CSPO) Resolution Owner and Team Lead, you will be providing the Watson support teams with the leadership required to assemble teams and drive critical issues to resolution. This customer facing role requires a highly motivated technical leader that specializes in performing problem determination and the ability to lead teams to resolution and ensure the customer experience is world class.

This individual will use technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Contributes to department attainment of organizational objectives and high client satisfaction. Required

  • Bachelor's Degree
  • At least 3 years experience in Customer service
  • At least 2 years experience in proven background managing customer relationships in a competitive environment with written and verbal communication skills
  • At least 2 years experience in Web Technologies (HTML, CSS, JavaScript)
  • English: Fluent
Preferred
  • Information Technology
  • At least 4 years experience in Customer service
  • At least 3 years experience in proven background managing customer relationships in a competitive environment with written and verbal communication skills
  • At least 3 years experience in Web Technologies (HTML, CSS, JavaScript)
  IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Job role skillset: Problem Management
Job area: IT & Telecommunications (non consulting)
Business unit: Watson
Job role: Technical Support Representative
Travel: No
Apply  Here
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System Services Representative - Lansing, MI

Location:               Any (MI) ,USA
Job Category :     Product Services
Apply :                                Here
You may earn a referral bonus for a successful hire
Job Description: 
 This role is an individual contributor responsible for on-site installation, maintenance and repair of IBM and multi-vendor systems and components, including hardware, networking products, software and operating systems. They are the primary technical interface to clients for the coordination of hardware and/or software support and delivery of operational services as required by the client. They advise clients of preventive maintenance, configuration, operation and environmental factors which may impact product performance or impair client's IT operation. They may also perform services activities such as systems assurance, installation planning, account management, systems-level problem determination, discontinuance and relocation of IBM and non-IBM systems and products. They are accountable to ensure a high level of client satisfaction with service delivery, technical support and operational services for the client account(s). When critical situations occur, they are the IBM technical interface to clients and manage the situation until the problem is fixed. They have a thorough understanding of, and are able to articulate, IBM's technical support strategy. They are responsible for the technical value relationship to protect revenue base and identify new services opportunities.

This position requires demonstrated skills training that will involve travel away
from home in our Boulder, CO education center for an extended period of time. Required
  • High School Diploma/GED
  • Basic knowledge in Desktop Support
  • Readiness to travel 10% travel annually
  • English: Fluent
Preferred
  • Technical Diploma
  • At least 6 months experience in Desktop Support
  IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Job role skillset: General
Job area: Consulting & Services
Business unit: TSS
Job role: System Services Representative
Travel: 10% annually
Apply  Here
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System Services Representative -South Bend, IN

Location:               Any (IN),USA
Job Category :      Product Services
Apply :                              Here
You may earn a referral bonus for a successful hire
Job Description: 
   This role is an individual contributor responsible for on-site installation, maintenance and repair of IBM and multi-vendor systems and components, including hardware, networking products, software and operating systems. They are the primary technical interface to clients for the coordination of hardware and/or software support and delivery of operational services as required by the client. They advise clients of preventive maintenance, configuration, operation and environmental factors which may impact product performance or impair client's IT operation. They may also perform services activities such as systems assurance, installation planning, account management, systems-level problem determination, discontinuance and relocation of IBM and non-IBM systems and products. They are accountable to ensure a high level of client satisfaction with service delivery, technical support and operational services for the client account(s). When critical situations occur, they are the IBM technical interface to clients and manage the situation until the problem is fixed. They have a thorough understanding of, and are able to articulate, IBM's technical support strategy. They are responsible for the technical value relationship to protect revenue base and identify new services opportunities.

This position requires demonstrated skills training that will involve travel away
from home in our Boulder, CO education center for an extended period of time. Required
  • High School Diploma/GED
  • Basic knowledge in Desktop Support
  • Readiness to travel 10% travel annually
  • English: Fluent
Preferred
  • Technical Diploma
  • At least 6 months experience in Desktop Support
  IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Job role skillset: General
Job area: Consulting & Services
Business unit: TSS
Job role: System Services Representative
Travel: 10% annually
Apply  Here
Read More

System Services Representative - Yonkers, NY

Location:               Any (NY) ,USA
Job Category :      Product Services
Apply :                         Here    
You may earn a referral bonus for a successful hire
Job Description: 
 This role is an individual contributor responsible for on-site installation, maintenance and repair of IBM and multi-vendor systems and components, including hardware, networking products, software and operating systems. They are the primary technical interface to clients for the coordination of hardware and/or software support and delivery of operational services as required by the client. They advise clients of preventive maintenance, configuration, operation and environmental factors which may impact product performance or impair client's IT operation. They may also perform services activities such as systems assurance, installation planning, account management, systems-level problem determination, discontinuance and relocation of IBM and non-IBM systems and products. They are accountable to ensure a high level of client satisfaction with service delivery, technical support and operational services for the client account(s). When critical situations occur, they are the IBM technical interface to clients and manage the situation until the problem is fixed. They have a thorough understanding of, and are able to articulate, IBM's technical support strategy. They are responsible for the technical value relationship to protect revenue base and identify new services opportunities.

This position requires demonstrated skills training that will involve travel away
from home in our Boulder, CO education center for an extended period of time. Required

  • High School Diploma/GED
  • Basic knowledge in Desktop Support
  • Readiness to travel 10% travel annually
  • English: Fluent
Preferred
  • Technical Diploma
  • At least 6 months experience in Desktop Support
  IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Job role skillset: General
Job area: Consulting & Services
Business unit: TSS
Job role: System Services Representative
Travel: 10% annually
Apply  Here
Read More

System Services Representative - Burlington, VT

Location:              Any (VT) ,USA
Job Category :      Product Services
Apply :                                Here
You may earn a referral bonus for a successful hire
Job Description: 
 This role is an individual contributor responsible for on-site installation, maintenance and repair of IBM and multi-vendor systems and components, including hardware, networking products, software and operating systems. They are the primary technical interface to clients for the coordination of hardware and/or software support and delivery of operational services as required by the client. They advise clients of preventive maintenance, configuration, operation and environmental factors which may impact product performance or impair client's IT operation. They may also perform services activities such as systems assurance, installation planning, account management, systems-level problem determination, discontinuance and relocation of IBM and non-IBM systems and products. They are accountable to ensure a high level of client satisfaction with service delivery, technical support and operational services for the client account(s). When critical situations occur, they are the IBM technical interface to clients and manage the situation until the problem is fixed. They have a thorough understanding of, and are able to articulate, IBM's technical support strategy. They are responsible for the technical value relationship to protect revenue base and identify new services opportunities.

This position requires demonstrated skills training that will involve travel away
from home in our Boulder, CO education center for an extended period of time. Required
  • High School Diploma/GED
  • Basic knowledge in Desktop Support
  • Readiness to travel 10% travel annually
  • English: Fluent
Preferred
  • Technical Diploma
  • At least 6 months experience in Desktop Support
  IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Job role skillset: General
Job area: Consulting & Services
Business unit: TSS
Job role: System Services Representative
Travel: 10% annually
Apply Here
Read More

Mental Health Program Manager

Location:               Any ,USA
Job Category :       Human Resources
Apply :                                Here
You may earn a referral bonus for a successful hire
Job Description:
The Mental Health Program Manager is responsible for reviewing, designing, developing, and monitoring various international mental health related programs for IBM employees and families, in alignment with evidence-based practice and IBM HR strategy. Programs include, but may not be limited to, Employee Assistance Program (EAP), behavioral health benefits, stress management programs, critical incident support processes, training for HR and managers, and new innovative approaches.

This role will need professional training and a detailed understanding of Employee Assistance Program (EAP) standards and evidence-based guidelines for mental health prevention, screening, and treatment. The role also requires significant interaction and collaboration with IBM colleagues internationally, management of relationships with key vendors who deliver the IBM mental health programs, and actively representing IBM in key industry groups to benchmark employer programs and identify new learnings.

This will need experience in mental health, EAP, or related fields, with international experience preferred. Must have strong project management skills, be detail-oriented with business control practices, have team leadership capabilities, be able to manage and prioritize many concurrent projects and deliverables, and be able to communicate effectively both written and orally.

Job Responsibilities:

• Lead efforts to increase access to EAP internationally, advance and align EAP design standards, improve utilization of EAP services, and improve the quality and consistency of EAP data analytics.
• Manage international IBM advisory team on the topic of mental health, foster active collaboration, and organize training for IHS staff.
• Establish and build relationships with key vendor and community partners to advance mental health program objectives.
• Advise the health benefits team on evidence-based practice coverage for behavioral health treatment services, in alignment with health promotion programs.
• Collaborate effectively with cross-functional, international teams in various capacities to advance program objectives and integrate with other health programs.
• Evaluate and regularly report on program utilization, impact data, and progress against key targets, including leveraging of analytics and research partners.
• Monitor industry advances and next practices, to ensure proactive program enhancement and innovation.
• Leverage formal project management practices and tools, to ensure efficient monitoring and reporting of project status, steps, and timelines.
• Represent IHS internally with key stakeholders, and represent IBM externally with select industry groups and peer organizations.
• Ensure compliance with IBM security, accessibility, business controls, communication, and other company guidelines.
• Complete ongoing professional development activities to further skills and knowledge. Required
  • Master's Degree
  • At least 10 years experience in Mental health program development/oversight
  • At least 5 years experience in Program/project management
  • Licensed in Psychology or Related Field
  • Readiness to travel 10% travel annually
  • English: Fluent
Preferred
  • Psychology
  • At least 5 years experience in EAP management
  • At least 5 years experience in International work
  • At least 5 years experience in Employee health/issues management
  IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Job role skillset: General
Job area: Human Resources (non consulting)
Business unit: Human Resources
Job role: Health Promotion Specialist
Travel: 10% annually
Apply  Here
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Global Health Benefits Manager

Location:                Any,USA
Job Category :       Human Resources
Apply :                                Here
You may earn a referral bonus for a successful hire
Job Description: 
 The Global Health Benefits Manager is responsible for providing plan design and related actuarial impact and support to IBM’s global and regional health benefit and employee wellness teams who design IBM health and welfare benefits programs, addressing local health priorities, focusing on quality, meeting country legal and regulatory requirements globally.

This job role requires a detailed understanding of external current plan design alternatives and healthcare trends, an awareness of the global insurance vendor marketplace and health care cost factors. The scope of this job role will vary by country depending on the in-country resources available. For the US, must have knowledge of Healthcare Reform.

The position will be highly visible with frequent opportunities to present to the Director, Health Benefits & Health Promotion Strategy & Design, VP, Integrated Health Services, Vice President, HR-Benefits and Senior Vice President, Human Resources.

In addition to the above duties, this job role has responsibility for the overall management of the global Integrated Health Services (IHS) budget. This person will lead and direct finance management activities working with the IHS leadership team and finance focal points, as well as Human Resource Finance to ensure alignment with strategic expenses and budget targets.

Job Responsibilities:
• Utilizing business analytical skills to translate complex financial content into insights and plan design strategies.
• Developing plan design, pricing and financial strategies for IBM’s global health and welfare programs conducting statistical analysis
• Analyzing claim and premium data to generate actuarial-based projections
• Analyzing cost drivers and year-over-year trends by collecting and interpreting health care data: current plan designs, contribution strategies, funding arrangements and cost/utilization data
• Performing predictive analytics to estimate future plan costs; determining cost projections based on plan experience, creating statistical, actuarial pricing and valuation models
• Analyzing vendor renewals by assessing carrier/vendors plan rates for reasonableness, analyzing claims and enrollment data, trend rates, administrative expenses and other charges.
• Developing a library of health benefit related metrics, analytics, methods, reports, results and recommendations
• Management and oversight of the global IHS budget including forecasting and expense management.
• Oversight of the finance management system including linkages with the global network of IHS financial analysts
• Providing advice, counsel and education on expense processes and budget management.
• Monitoring monthly and quarterly trends against budget targets
• Managing high level strategic expense requests
• Leading the annual financial planning process and construction of the global budget
• Tracking cross geography, contractor and consulting spends and providing periodic reports on expense patterns

Required Qualifications:
• Bachelor's in one of these disciplines: Mathematics, Statistics, Economics, Finance, Business
• Obtained Associate level credential designation from the Society of Actuaries (SOA) Required

  • Bachelor's Degree
  • At least 3 years experience in global and U.S. health benefit financial analysis, laws and regulations
  • At least 3 years experience in actuarial experience of health insurance products, design and investments or actuarial consulting
  • At least 3 years experience in Microsoft Excel, Microsoft office, including Excel and Access or similar programs. Knowledge of SAS or SQL
  • Certified in Associate level credential designation from the Society of Actuaries (SOA)
  • Readiness to travel 10% travel annually
  • English: Fluent
Preferred
  • Master's Degree in Accounting/Finance
  • At least 10 years experience in actuarial experience of health insurance products, design and investments or actuarial consulting
  • At least 10 years experience in Microsoft Excel, Microsoft office, including Excel and Access or similar programs. Knowledge of SAS or SQL
  • At least 2 years experience in finance or budget management
  • Spanish : Basic knowledge
  IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Job role skillset: General
Job area: Human Resources (non consulting)
Business unit: Human Resources
Job role: Health Benefits Specialist
Travel: 10% annually
Apply  Here
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Integrated Health Services Program Manager/Analyst

Location:                Any,USA
Job Category :       Human Resources
Apply Here:             here
You may earn a referral bonus for a successful hire
Job Description: 
 The Integrated Health Services Program Manager/Analyst role is defined as a thought leader with a portfolio of work showing knowledge in some of the following areas: Population Health Management, Public Health, Healthcare Analytics, Healthcare Administration, Occupational Health and Safety, and related disciplines.

The Program Manager/Analyst be adept at dealing with complex and competing priorities and will able to collaborate and partner with a wide range of global internal and external stakeholders and partners.

In this role you will be responsible for:
• Supporting the Integrated Health Services’ (IHS) Leadership Team in driving and implementing the global strategy
• Developing and implementing healthcare, population health, public health, healthcare analytics, occupational and health and safety strategies to improve current IHS global processes, service delivery , integration and operational models
• Performing research, data gathering, and fact-based quantitative analysis, (charts, analyses, presentations, reports) for internal and external use
• Developing and leading the implementation of transformational global initiatives that enable IHS to realize greater organizational efficiency
• Interfacing and communicating with global IBM teams: Human Resources, Legal, Health Benefits and Finance
• Providing leadership to cross functional global teams and end-to-end project management on complex population health, public health, healthcare analytics, and occupational health and safety projects.

This position will need an awareness of the public health, population health, occupational health and safety including experience and background in project management, data analysis and analytics. It has responsibility for implementing IBM’s Integrated Health Services’ global population health and safety initiatives.

The person in this role will:
• Provide guidance, technical consultation to the IHS Leadership Team and global teams addressing local health priorities, focusing on health, safety, healthcare quality and meeting country legal and regulatory requirements
• Collaboration with IHS global Leadership Team to allocate employee and financial resources in a manner that best meets organizational needs
• Use fact-based analytics and strategic insights to help drive initiatives focused on improving the health and safety of IBM employees, meeting legal/regulatory requirements and improving the operational efficiency of the global organization
• Define and structure initiatives, lead teams and work closely with IHS leadership to ensure initiatives lead to a definable impact and become operational in the overall organization.
• Analyze organizational issues through framework-led approaches to distill key insights and help formulate recommendations and solutions
• Structure work activities and drive work streams/teams on special projects, communicating effectively with team members to define project scope, outputs and phased approaches to achieving project objectives.
• Accept accountability for organizational results including meeting productivity, process, financial, and other performance measurements.
• Prepare reports, proposals and presentations for delivery to internal and external stakeholders and organizations
• Lead and participate in organization strategic planning, providing leadership and support to ensure that organizational objectives are met.
• Interacts and maintains professional relationships with key opinion leaders, regulatory authorities, public health, occupational health and safety agencies, governmental agencies, health advocacy groups, public and private organizations of strategic importance to Integrated Health Services

Bachelors Degree in any of the following is required: Public Health, Population Health Management, Healthcare Administration, Occupational Health, Healthcare Analytics, Human Resources. A Masters Degree is preferred. Required
  • Bachelor's Degree
  • At least 2 years experience in managing complex projects and multiple projects simultaneously
  • At least 2 years experience in performing strategic planning
  • At least 2 years experience in healthcare analytics
  • At least 2 years experience in data analysis or statistics
  • Readiness to travel 25% travel annually
  • English: Fluent
Preferred
  • Master's Degree
  • At least 3 years experience in managing complex projects and multiple projects simultaneously
  • At least 3 years experience in performing strategic planning
  • At least 3 years experience in healthcare analytics
  • At least 3 years experience in data analysis or statistics
  • Certified in Project Management
  IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Job role skillset: General
Job area: Human Resources (non consulting)
Business unit: Human Resources
Job role: Health Promotion Specialist
Travel: 25% annually
Apply  here
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SoftLayer Human Resources Specialist

Location:               Dallas ,USA
Job Category :       Human Resources
Apply :                                here
You may earn a referral bonus for a successful hire
Job Description:
 SoftLayer Job Description: Human Resources Specialist

Assumptions:
• This will be a long-term supplemental role for a defined period of time. Expected time for this role on a full-time basis is 1.5 yrs. All duties will be performed for all employees in assigned international data centers.
• SoftLayer Dallas offices

Job Responsibilities:
• Perform payroll processing activities and other related duties to include reviewing and approving payments for assigned international locations
• Assist with benefit administration for all new hires, terminations and during renewal periods
• Coordinate the on-boarding and off-boarding process per company policy and procedures
• Provide support to local management and employees regarding inquiries on company policies, practices and procedures
• Assist HR Manager with employee relations as needed
• Provide assistance in developing country specific policy, practices and procedures
• Maintain employee files for all employees in assigned international data centers
• Assist HR Manager and immigration on work permit related matters
• Perform additional assignments or projects per HR Manager’s direction
• Provide coverage for other international data centers
• Other administrative tasks as needed

Traits and Skills:
• Excellent verbal and written communication skills
• Detail oriented
• Problem solving approach
• Can Do orientation
• Bachelor’s degree preferred
• 2 years HR experience
• International experience preferred Required
  • High School Diploma/GED
  • At least 2 years experience in Human Resources
  • At least 1 year experience in Payroll
  • English: Fluent
Preferred
  • Bachelor's Degree
  • At least 2 years experience in Payroll
  IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Job role skillset: General
Job area: Human Resources (non consulting)
Business unit: GTS HQ/Top
Job role: Human Resources Professional
Travel: No
Apply  here
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Learning / Skills Consultant

Location:                Any,USA
Job Category :       Human Resources
Apply Here:             http://adf.ly/vKnL2
You may earn a referral bonus for a successful hire
Job Description: 
The Learning / Skills Consultant will analyze skill assessment data, determine the gaps in proficiency and will be required to locate and document education / learning paths for employee skill gap closure.

This role will utilize corporate applications, custom-designed Lotus Notes (LN) database for skill assessment, as well as Talent@IBM and other internal and external tools to research and locate skills-based learning solutions.

Responsibilities include:
  • loading information into Lotus Notes and a Web-based tool that gives IBMers the ability to track their progress in completing custom-built learning plans
  • helping managers as needed to assist in using and managing the Lotus Notes database
  • attend virtual meetings and perform other duties as requested

    The Learning / Skills Consultant role requires experience in an IT setting and training solutions, and have the ability to work independently. The ideal candidate should be proficient in Lotus Notes and the Microsoft Office suite of tools (Word, Excel, PowerPoint), as well as have the ability to effectively multi-task, meet deadlines, and work well under pressure. Required
    • Bachelor's Degree
    • At least 5 years experience in education development and guidance
    • English: Fluent
    Preferred
    • At least 2 years experience in an IT setting and training solutions
    • At least 1 year experience in Lotus Notes and the Microsoft Office suite of tools (Word, Excel, and PowerPoint)
    • At least 2 years experience in Cognos / Data Analysis
    Additional information
    IBM relies on dedicated teams of professionals who develop and maintain our world-class global business operations in 170 countries, helping us identify trends and plan for the future. Within IBM's corporate staff organizations, you will find the heart of our globally integrated enterprise organizations. IBM Corporate Headquarters could be the place for you if you have interest or skills in Finance, Human Resources, Marketing and Communications, Legal and Regulatory Affairs or Enterprise Transformation and are intrigued by work that transcends all of IBM's various business organizations.   IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

    Job role skillset: Human Performance Analysis
    Job area: Human Resources (non consulting)
    Business unit: Human Resources
    Job role: Learning Consultant
    Travel: No
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    SoftLayer Human Resources Specialist

    Location:                Dallas,USA
    Job Category :       Human Resources
    Apply Here:             http://adf.ly/vKnDy
    You may earn a referral bonus for a successful hire
    Job Description:
     SoftLayer Job Description: Human Resources Specialist

    Assumptions:
    • This will be a long-term supplemental role for a defined period of time. Expected time for this role on a full-time basis is 1.5 yrs. All duties will be performed for all employees in assigned international data centers.
    • SoftLayer Dallas offices

    Job Responsibilities:
    • Perform payroll processing activities and other related duties to include reviewing and approving payments for assigned international locations
    • Assist with benefit administration for all new hires, terminations and during renewal periods
    • Coordinate the on-boarding and off-boarding process per company policy and procedures
    • Provide support to local management and employees regarding inquiries on company policies, practices and procedures
    • Assist HR Manager with employee relations as needed
    • Provide assistance in developing country specific policy, practices and procedures
    • Maintain employee files for all employees in assigned international data centers
    • Assist HR Manager and immigration on work permit related matters
    • Perform additional assignments or projects per HR Manager’s direction
    • Provide coverage for other international data centers
    • Other administrative tasks as needed

    Traits and Skills:
    • Excellent verbal and written communication skills
    • Detail oriented
    • Problem solving approach
    • Can Do orientation
    • Bachelor’s degree preferred
    • 2 years HR experience
    • International experience preferred Required
    • High School Diploma/GED
    • At least 2 years experience in Human Resources
    • At least 1 year experience in Payroll
    • English: Fluent
    Preferred
    • Bachelor's Degree
    • At least 2 years experience in Payroll
      IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

    Job role skillset: General
    Job area: Human Resources (non consulting)
    Business unit: GTS HQ/Top
    Job role: Human Resources Professional
    Travel: No 
    Apply Here:  http://adf.ly/vKnDy
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    SoftLayer Human Resources Specialist

    Location:                Dallas,USA
    Job Category :       Human Resources
    Apply Here:             http://adf.ly/vKn8m
    You may earn a referral bonus for a successful hire
    Job Description: 
    SoftLayer Job Description: Human Resources Specialist

    Assumptions:
    • This will be a long-term supplemental role for a defined period of time. Expected time for this role on a full-time basis is 1.5 yrs. All duties will be performed for all employees in assigned international data centers.
    • SoftLayer Dallas offices

    Job Responsibilities:
    • Perform payroll processing activities and other related duties to include reviewing and approving payments for assigned international locations
    • Assist with benefit administration for all new hires, terminations and during renewal periods
    • Coordinate the on-boarding and off-boarding process per company policy and procedures
    • Provide support to local management and employees regarding inquiries on company policies, practices and procedures
    • Assist HR Manager with employee relations as needed
    • Provide assistance in developing country specific policy, practices and procedures
    • Maintain employee files for all employees in assigned international data centers
    • Assist HR Manager and immigration on work permit related matters
    • Perform additional assignments or projects per HR Manager’s direction
    • Provide coverage for other international data centers
    • Other administrative tasks as needed

    Traits and Skills:
    • Excellent verbal and written communication skills
    • Detail oriented
    • Problem solving approach
    • Can Do orientation
    • Bachelor’s degree preferred
    • 2 years HR experience
    • International experience preferred Required
    • High School Diploma/GED
    • At least 2 years experience in Human Resources
    • At least 1 year experience in Payroll
    • English: Fluent
    Preferred
    • Bachelor's Degree
    • At least 2 years experience in Payroll
      IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

    Job role skillset: General
    Job area: Human Resources (non consulting)
    Business unit: GTS HQ/Top
    Job role: Human Resources Professional
    Travel: No 
    Apply Here: http://adf.ly/vKn8m
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    Training Specialist

    Location:              Annapolis Junction  ,USA
    Job Category :     Human Resources  
    Apply Here:             http://adf.ly/vKmXA
    You may earn a referral bonus for a successful hire
    Job Description:
     The Training Specialist assists in developing and delivering a training program, including developing materials and executing training during implementation. The Training Specialist assists in developing a Training Plan which includes end-user training, train-the-trainer and train-the-tester tasks.

    Selected candidates may not need to travel for all projects outside of their metro area. However, all candidates must be able and willing to travel based on assigned project demand. Travel requirements may vary but could be up to 100%. Candidates are not able to refuse project based on travel

    Stay connected by subscribing to the IBMjobs blog for career insights, news and latest job opportunities.

    IBM Global Business Services: Join a Leader. Consult with us.

    (2252) Required
    • High School Diploma/GED
    • At least 4 years experience in Designing and developing training materials for adult learners
    • Security clearance of Top Secret (TS/SCI) Full Scope or Lifestyle Polygraph - Active
    • Readiness to travel Up to 4 days a week (home on weekends-based on project requirements)
    • U.S. citizenship required
    • English: Basic knowledge
    Preferred
    • Bachelor's Degree
    • At least 8 years experience in Designing and developing training materials for adult learners
    • English : Intermediate
    Additional information
    To be an official applicant to IBM, you must submit a resume and online application. Resumes submitted remain active for six months.

    To all recruitment agencies: IBM only accepts resumes from agencies on our Approved Agency List. Please do not forward resumes to our applicant tracking system, IBM employees, or send to any IBM company location. IBM is not responsible for any fees related to unsolicited resumes.   IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

    Job role skillset: Application Training
    Job area: Consulting & Services
    Business unit: ConServ
    Job role: Learning Consultant
    Travel: Up to 4 days a week (home on weekends-based on project requirements)
    Apply Here: http://adf.ly/vKmXA
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    Training Specialist

    Location:              Annapolis Junction ,USA
    Job Category :       Human Resources
    Apply Here:            http://adf.ly/vKmST
    You may earn a referral bonus for a successful hire
    Job Description:
     The Training Specialist assists in developing and delivering a training program, including developing materials and executing training during implementation. The Training Specialist assists in developing a Training Plan which includes end-user training, train-the-trainer and train-the-tester tasks.

    Selected candidates may not need to travel for all projects outside of their metro area. However, all candidates must be able and willing to travel based on assigned project demand. Travel requirements may vary but could be up to 100%. Candidates are not able to refuse project based on travel

    Stay connected by subscribing to the IBMjobs blog for career insights, news and latest job opportunities.

    IBM Global Business Services: Join a Leader. Consult with us.

    (2252) Required
    • High School Diploma/GED
    • At least 4 years experience in Designing and developing training materials for adult learners
    • Security clearance of Top Secret (TS/SCI) Full Scope or Lifestyle Polygraph - Active
    • Readiness to travel Up to 4 days a week (home on weekends-based on project requirements)
    • U.S. citizenship required
    • English: Basic knowledge
    Preferred
    • Bachelor's Degree
    • At least 8 years experience in Designing and developing training materials for adult learners
    • English : Intermediate
    Additional information
    To be an official applicant to IBM, you must submit a resume and online application. Resumes submitted remain active for six months.

    To all recruitment agencies: IBM only accepts resumes from agencies on our Approved Agency List. Please do not forward resumes to our applicant tracking system, IBM employees, or send to any IBM company location. IBM is not responsible for any fees related to unsolicited resumes.   IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

    Job role skillset: Application Training
    Job area: Consulting & Services
    Business unit: ConServ
    Job role: Learning Consultant
    Travel: Up to 4 days a week (home on weekends-based on project requirements)
    Apply Here: http://adf.ly/vKmST
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    SoftLayer Logistics Coordinator (Entry-Level)

    Location:               Houston ,USA
    Job Category :       Supply Chain
    Apply Here:             http://adf.ly/vKm1m
    You may earn a referral bonus for a successful hire
    Job Description: 
     SoftLayer Logistics Coordinator Empowered. Innovative. Inspiring. Creative. Intense. These are all words we use to describe life at SoftLayer, an IBM Company.

    Role and Responsibilities:

  • Logistics Coordinators are responsible for keeping records of all products shipped and received in a company
  • They develop shipping labels and shipping documents and ensure that all orders have been filled correctly
  • Ability to perform but not limited to the following tasks, be familiar with and able to interpret packing slips, enter into the computer the correct information, to acknowledge receipt of the goods into the purchase order and processing database
  • Preparing shipping documents
  • Maintaining records of incoming and outgoing shipments
  • Consolidating shipping orders
  • Creating mailing labels

    Qualifications and Education Requirements:
  • Minimum of a high school education and one year of related experience in shipping and receiving
  • Required to read and write in English, follow verbal instructions and use simple math Preferred Skills:
  • Must be able to fill out bills of lading and be familiar with various forms that are used and required by the major freight carriers
  • Must be capable of estimating weight, and use that information to calculate the cost of shipping
  • Experience with UPS/FEDEX online software is desirable
  • Having a high attention to details and organization skills
  • Being able to work with a group of peers
  • Working knowledge of Excel and other spreadsheets Required
    • High School Diploma/GED
    • At least 1 year experience in Experience working in shipping and receiving
    • English: Fluent
      IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

    Job role skillset: General
    Job area: Operations (all other)
    Business unit: GTS HQ/Top
    Job role: Supply Chain Operations Professional
    Travel: No
  •  Apply Here:  http://adf.ly/vKm1m
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    Characterization Engineering Professional

    Location:               Essex Junction ,USA
    Job Category :        Manufacturing
    Apply Here:             http://adf.ly/vKlkf
    You may earn a referral bonus for a successful hire
    Job Description: 
    This role analyzes and profiles the effects of manufacturing processes on systems/products or semiconductors with a main objective of continuously improving quality and increasing product yield. Responsible to recommend solutions and improvements for various issues that arise due to process, tooling and/or material variables while minimizing impact through rapid detection time. Design and develop the specialized characterization steps and processes which may be necessary to pin-point more in-depth problems. Required
    • Bachelor's Degree
    • Basic knowledge in Semiconductor Processing
    • Readiness to travel 10% travel annually
    • English: Fluent
    Preferred
    • Engineering
      IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

    Job role skillset: Semiconductors
    Job area: Manufacturing
    Business unit: Micro Div
    Job role: Characterization Engineering Professional
    Travel: 10% annually 
    Apply Here:  http://adf.ly/vKlkf
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